Our Story: Care That Started at a Kitchen Table

Get Mai Care started with a simple, painful observation: an elderly neighbour, strong for her age, admitted to hospital alone at night because her only son was in another country and nobody knew whom to call.

That night turned into a promise — that no elder in our city should face an emergency without a familiar, capable person beside them. We began with one care manager, one family, and a phone that always answered.

Today the team is bigger, but the measure of our work has never changed: did a parent feel safe today, and did a child feel at peace tonight?

The first year taught us things no business plan could: that a parent will hide a missed medicine to avoid worrying a child, that a nurse who speaks the same language is trusted faster, and that one written update is worth more than a thousand assurances on the phone.

We built the company around those lessons — one named care manager per family, a 24×7 desk answered by a person, and the discipline of documenting every visit, every prescription and every phone call.

We are still a Pune company serving Pune families. Our care managers live in the same neighbourhoods as the parents they look after, which is why they can reach a home in minutes rather than hours. That proximity is not a marketing line; it is the whole model.

To learn how Get Mai Care can support your parents, talk to a care advisor or explore our elder care services.